Cookie Policy

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. Cookies help us remember your preferences, understand how you use our platform, and improve your overall experience.

Similar technologies such as local storage, session storage, and pixels may also be used for the same purposes. In this policy, we refer to all of these technologies collectively as "cookies."

Renas AI uses cookies for the following purposes:

• Authentication: To recognize you when you sign in and maintain your session securely throughout your visit.
• Preferences: To remember your settings such as language preference, theme (light/dark mode), and other display options.
• Security: To support security features and detect malicious activity, including CSRF protection.
• Analytics: To understand how visitors interact with our platform, which features are used most, and where improvements are needed.
• Performance: To ensure the platform loads quickly and operates smoothly across different devices and browsers.

Essential Cookies

These cookies are strictly necessary for the platform to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. They help us improve the Service by understanding which pages are visited most and how users navigate the platform.

Preference Cookies

These cookies allow the platform to remember choices you make (such as your language or the region you are in) and provide enhanced, personalized features.

Some cookies on our platform are set by third-party services that we use. These services may include:

• Stripe: Sets cookies for secure payment processing and fraud prevention when you interact with payment forms.
• Google Analytics: Collects anonymous usage statistics to help us understand how our platform is used.
• Supabase: Sets authentication and session cookies to manage your login state securely.

These third-party services have their own privacy and cookie policies. We encourage you to review them for more information about how they handle data.

You can control and manage cookies in several ways. Please note that removing or blocking certain cookies may impact your experience and the functionality of the platform.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find cookie settings in the "Options," "Settings," or "Preferences" menu of your browser. You can:

• View and delete existing cookies
• Block all cookies or only third-party cookies
• Set preferences for certain websites
• Configure your browser to notify you when a cookie is set

Browser-Specific Instructions

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

Impact of Disabling Cookies

If you disable essential cookies, you may not be able to sign in, use the dashboard, or access premium features. Disabling analytics cookies will not affect functionality but will limit our ability to improve the platform based on usage data.

By continuing to use our platform, you consent to the use of cookies as described in this policy. Essential cookies are required for the platform to function and do not require your consent.

For non-essential cookies (analytics and preferences), we rely on your continued use of the platform as consent. You may withdraw your consent at any time by adjusting your browser settings or contacting us.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business operations. Any changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we use cookies. Material changes will be highlighted on the platform or communicated via email.

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: support@renas.ai
• Support: Through the Help Center in your Renas AI dashboard